Shipping and Returns

Shipping Policy

Turnaround:
All orders are shipped within 72 hours Monday - Thursday 6am-4pm Arizona Time

Any order containing a lower receiver will not be shipped until we receive a copy of your FFL. Once received regular shipping policies apply.

FFl Submissions can be sent to FFL@QuarterCircle10.com

Carriers:
Quarter Circle 10 uses UPS for all of our FFL related shipping needs and USPS for non-FFL items.

Order Tracking:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates:
The rate charged for the shipping of your order is based on the weight of your products, and your location. 

Back Orders:
To place a backorder, please email katie@QuarterCircle10.com

 

Returns, Refunds and Exchanges Policy

Return Policy Information
Quarter Circle 10 offers a 30 day return, refund and exchange policy.

You must email Quarter Circle 10 to receive an RMA number prior to any return, refund, or exchange. All returns must include the original order # and date, along with the billing address, shipping address, contact phone number, contact email, and a QC10 RMA number. Returns, refunds, and exchanges may take up to thirty days, not including transit times.

Returns on items that are unused and in their original condition will be accepted, subject to a 15% restocking fee. If the product is modified or if the product is damaged, it may be rejected. Returns must include ALL items that were shipped with the product.

Shipping charges and/or shipping costs are not subject to refunds.

Products not subject to returns include custom configured products, used products, special orders, and items sold "as is" "no returns" or "used". Blemished items from our Back Room Sale are guaranteed in functionality but not finish. No returns will be accepted for finish issues. 

ALL EXCHANGES are processed as an in store credit, and NOT subject to restocking fees (provided the above listed terms are met). Any remaining in-store credit will be issued via email and can be applied toward any future purchases through the QuarterCircle10.com


We recommend that you return merchandise with a carrier that offers tracking numbers and full value parcel insurance. Quarter Circle 10 is not responsible for any packages that are lost in transition. Please note, return shipping is the responsibility of the customer.

FOR WARRANTY CLAIMS: Please contact us via email so we can assist you and issue a RMA if necessary. All Quarter Circle 10 products carry a lifetime functionality guarantee to the original purchaser.

Email: technical@quartercircle10.com

Phone: (520) 269-6464

Important Warranty Note: 

If you intend to register your Quarter Circle 10 firearm as an NFA weapon, test it thoroughly before doing so in a Title 1 Configuration.  Once you Form 1 or Form 2 it, you are legally the manufacturer, and we cannot service the firearm.  Should your firearm require warranty replacement we can only replace it with a Title I receiver and we are not responsible for tax stamps or NFA fees.

Payment Policy

Accepted Methods of Payment
Credit Card : Visa, MasterCard, American Express, Discover

Credit Card Charges:
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.